Refund policy

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To process your return within 14 days of delivery, please visit rachelantonoff-com.loopreturns.com

Non-returnable items

Gift cards 
Sale items reduced 30% or more off original price
Flash sale purchases are final sale

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

 If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at orders@rachelantonoff.com.