Shipping & Returns

What's the deal with Shipping?

  • Processing an order takes 1 to 2 business days, so please allow this time before you get a tracking number from one of our carriers.
  • Please note you may experience longer delivery times when shipping to outside the 48 contiguous states of the United States.
  • Unfortunately we are unable to ship to P.O. boxes
  • Customers are responsible for all costs associated with duties, taxes or customs where applicable.

US shipping rates:

Standard Shipping $12.00

Delivery occurs 4 – 7 business days after order is placed, pending availability. Any orders placed after 11 AM EST are processed the next business day. Orders placed after 11 AM EST on Friday, weekends or holidays will be processed the next business day.

Two Day Shipping $20.00

Delivery occurs within 2 business day (excluding holidays) if placed by 11 AM EST, pending availability.

International Shipping rates:

Standard Shipping $30.00

Delivery occurs 5 – 8 business days after order is placed, pending availability. Any orders placed after 11 AM EST are processed the next business day. Orders placed after 11 AM EST on Friday, weekends or holidays will be processed the next business day.

How do I make a return?

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, eligible items or defective merchandise. Returned merchandise should include the original packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. We reserve the right to charge fees associated with restocking or processing. To process your return within 14 days of delivery, please contact us at orders@rachelantonoff.com.

Sale merchandise reduced 30% or more is considered Final Sale, and is not eligible for return or exchange.

When will my credit card be refunded?

Once your package has been received at our warehouse, your refund will be processed in the original form of payment within five business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from orders@rachelantonoff.com.

Questions?

Send us an email at orders@rachelantonoff.com.

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